Your Questions, Answered
Everything you need to know about how Human Time works, all in one place.
FAQ
What is Human Time?
A paid and funded companionship and support service for adults in Ruapehu and beyond.
Is it counselling or therapy?
No — we’re trained companions, not therapists.
What can I book you for?
Walks, conversation, errands, appointments, or light at-home support.
How much does it cost?
From $40 to $100, with a free funded option available.
Do I need to prove my income?
No — you choose the rate that works for you.
How do funded sessions work?
They’re covered by donations through our 70/30 Pay-It-Forward model and other funders and partners.
Are supporters vetted?
Yes — all are police-checked, reference-checked, and trained in safeguarding.
Do you provide personal care?
No — we don’t do medical or heavy-lifting tasks.
How do I book?
Online through our website, or by phone/email.
What’s your cancellation policy?
Please give at least 24 hours’ notice.
Ready to book your Human Time?
Whether it’s for company, a helping hand, or support through a big moment, we’re here to meet you where you are.
